Retention Tools

Once you get a customer, it is critical to keep that customer! It can cost up to three times more to obtain a new customer than to retain an existing one. So while you are trying to increase your new customers, make sure you also pay attention to your current customers.

It is a good idea to send something to your customers at least four times a year. For example, thank-you notes, special offers, and holiday cards will keep you in your customers' minds. The tools listed below can help you create a customer retention program.

Retention Tool Ideas

Thank-You Cards— Sending thank-you notes after you complete a job is a great way to leave a lasting impression.

Wet Paint Signs— Let your customers and their guests know where you have painted and avoid damage to clothing AND your freshly painted wall! Use customizable "Wet Paint" signs to avoid accidents.

Postcard Mailings— Send these great postcard mailings and your customers will always think of you first!

Customizable Newsletters— Keep your customers up-to-date with these professionally designed, customizable newsletters!

Email Marketing— Use the Painters Advantage customizable SnazzEmail program for an easy way create affordable, professional email campaigns that will help you connect with your customers and prospects

NAPP Retention Program— Are you looking for a way to keep in touch with your customers by using a tried-and-true retention program? Check out this great program.